1. Make your home accessible to us, if we cannot enter we will cancel the cleaning and make it non-refundable.
2. Make sure to pick up anything that is on the floor/ other areas to avoid extra charges. Our cleaning professionals are trained to sanitize areas and not pick up things that get in the way of the cleaning.
3. Have your valuables put away to avoid damages/accidents happening to them. We start working under the impression that there are no valuables that may be damaged.
4. Make sure that there are no pets roaming free when we perform the cleaning. For the protection of your pet and our cleaning professionals we will cancel the cleaning and make this non-refundable if this is violated.
5. Let us know if there is anything that we need to know prior to us getting there (if a sink is broken, if there are doors that should not be opened, if it is not safe to work in certain areas, etc.). 

We require 48 hours notice of cancelations/ rescheduling. If that is not the case we do have a $120 fine.

We want to keep our cleaning professionals safe and require that you and your family not be sick with contagious diseases/illnesses on the day of the cleaning. If we find evidence of this we will cancel the cleaning and make it non-refundable. There will also be a $150 fine.

We would recommend scheduling your booking a week in advance for the best experience. Otherwise, you will be able to schedule 5 days in advance.

We recommend that you get a Deep Cleaning first since it would ensure a good foundation for future maintenance cleanings.

Yes, we prioritize using cleaner products to ensure the safety of you and your home while offering the same quality of service.

Our company is based in Chicago and currently only service Chicago homes but we are looking to expand to suburban areas.

No, as long as you include details for us to be able to get into the home and perform our services there is no need for you to be present.